How do you get employees to think for themselves, take responsibility, and strive for excellence in all they do?
Every manager wants employees to be proactive. More initiative leads to mastery and high levels of productivity. And better productivity usually means improved financial performance, happier clients, a positive reputation and less sleepless nights for leaders.
To create a team of accountable, self-directed employees, managers need to mentor and develop leadership within each employee and foster a trust-based work environment. Our experience with clients and research data has validated the two are strongly connected.
Leaders begin by developing an understanding of the basic needs all employees have. Once a manager accepts that the organization’s success is intrinsically linked to its ability to satisfy employees’ needs and develop them individually as leaders, the tipping point for an accountable and responsible workforce is achieved.