Dec 8, 2024
Mentoring is the primary practice that extends beyond the yearlong culture change process. Mentoring is when concepts and tools learned in the culture transformation are put into action. Hear one Supervisor’s story about a successful mentoring session.
Supervisor David: Well I had an employee who wasn’t real happy with another employee that he didn’t feel was as dedicated. And you know there are people that work at different ways, and as a manager I’ve learned to deal with all kinds of personalities and different people. But in this particular case, this person demanded a lot of himself and when the other person didn’t necessarily come up to speed there, he made a lot of assumptions without ever directly addressing the employee, and talking to him, and even possibly thinking about, “Well maybe this is an opportunity to mentor.” So having a one-on-one session with this employee and he wanted to talk about the other situation. He didn’t tell me who it was, but I did figure out who it was, but either way it helped me to help him understand, “Wait a second you have the opportunity to bring some very positive things and if you will not necessarily listen to other people’s, what they’re saying, you can bring this and break it open and give this guy an opportunity to learn from you.” And so he walked away with a whole different attitude. He was not happy with the guy. Then he realized, “Wait a second. I can make a difference” and it changed his attitude.
