Dec 8, 2024
Embracing culture change is not always easy in the beginning. People are being provided what is often a new set of concepts, tools, terms, and processes. These are proven over time to support the continuous improvement of all staff.
Preston: The biggest life working system aha is the fact that I realized that a lot of the relationship problems actually kind of stem from myself, so it was more of a humbling experience. What surprised me about the culture process is the people who I didn’t think were going to embrace it actually really ultimately embraced it. It was a challenge for them, and just it really seeing that happen was a huge surprise to me, because some people just really, they don’t like change a whole lot. The biggest thing is, once they finally are taught the right way, maybe it’s not even in the training, maybe it’s just talking with a peer or something, they finally get it. They finally see that happen.
