Toxic culture is very costly because it chips away at psychological safety and creates win/lose dynamics.
Bob: Right off the bat I noticed just a total difference and almost revelations in the way that things are happening here and the way that they happened in my old job. So, I’ve noticed how I was seeing all of the different control methods, and then the responsibility-based one here, and all of the pretty bad methods of trying to control, and and do what you do in the workplace, we’re being used at my old work. It truly is amazing to see the difference between the atmosphere here and the atmosphere there. When I first started my job there, I had gone into a meeting myself. I was there maybe two three weeks, brand new fresh out of college, and I was in there with the senior person over the whole division and a fellow co-worker who had been there a year longer than me. They were going into conversations about everything. And I was only there for two weeks. And you know, I did feel that i could you know put a little input in. and I tried speaking up, and when I did, they; it was like… You ever walk into a bar and the record stops and you know it feels like RRRR… And everybody just looks over at you, like, Whaaaat?! That’s exactly what it was like. They both stopped talking, just looked at me, didn’t acknowledge anything, didn’t say yes, no, didn’t say anything, and then just look right back at each other and started on with the conversation again, and totally ignored everything I had to say. Didn’t even give me constructive criticism, saying that it wasn’t you know, that really doesn’t apply to what we’re talking about. You know I mean nothing; just flat out left it alone. And I mean you can walk up to anyone, really anyone here in the department, and ask them any questions you want, at any time, even somebody who’s new.