Dec 8, 2024
Culture change benefits are so evident in this Esse Health Case study. Nine of their staff from Executive to front-line staff are just a few who spoke out about their change process and the lasting value it provides them.
Esse Health is one St. Louis’s largest, independent, primary care physicians groups. In January of 2016, the IT department decided they wanted to change their culture and contracted with LifeWork Systems to create a responsibility-based workplace culture.
When people walk through the halls of this department, they see the evidence of the impacts of their new approach – for how they get along, how they get more done, and how they manage their own motivation, and support that of their co-workers. they operate from purpose and values, respect their unique differences, and remind one another of the lessons they’ve learned. Now, in May 2017, just 17 months later, here are the answers that their team offered when asked this question, “What would you tell those in Esse who have not participated in this culture change process?
CIO Erin: I’m Erin Stamm, and I’m the Chief Information Officer at Esse Health. I’ve seen the change among my group and I know that they will too.
User Support Analyst Kim: I’ve worked with Esse Health for 23 years and I have not seen a more relaxed, comfortable environment than I have within the last year, and it seems to keep getting better.
Director of IT Jared: So it’s not only changed the relationship side of things but it’s changed our effectiveness on how we do our jobs, and it’s a great tool, and I wish everyone would do it.
IT Supervisor Dave: I really appreciate the fact that LifeWork works on you as a blueprint, so you can get your purpose, and then you can figure out, “How can I make my purpose part of my vision for my daily work?”
Junior Analyst Shelonda: It allows everyone to have tools that allow us to communicate better.
Network Engineer Preston: It’s really a huge it’s a game-changer.
Software Dev. Manager Christen: The LifeWorks model – it has everything. I mean if you’ve read anything about self- development or leadership or coaching or mentoring, it’s packed full and you could get a million things out of it.
Systems Engineer Tanny: This is a family and like any other family, you have to have a happy place.
User Analyst Denise: I wish I could tell everybody at Esse they they need this. I’ve seen other departments struggling and I know that if they would embrace this, they could eliminate most of those struggles. Do NOT miss the opportunity. Your employees will be grateful. You will be grateful. Your employee retention. There are so many positive aspects of LifeWorks. You don’t even realize, until you get started on the work, just how positive the impact is on an organization.
Smart effective leaders hire LifeWork Systems because we help you attract and retain the best people. Don’t put off making improvements. Contact LifeWork Systems today.
