Effective Communication

Owner: It’s empowered me to create more meaningful relationships, better communication, not only with my staff but also with family and friends. How am I showing up to the conversations? How am I reacting to certain things? How am I making sure that I’m not being defensive? How am I making sure that others are able to feel heard, and have a platform to communicate?

Manager: And I’m able to slow down when I feel those triggers and respond, and have better communication with whoever I’m dealing with, rather than react poorly to the situation.

HR Director: Productivity has increased the quality of the work is better because people are communicating with each other.

Graphic Designer: Judy’s tools have helped me tremendously. Finding ways to communicate better; to help others communicate better, has been a big breakthrough for me. In the past, I could see it would have been just this out of control, and you know, and assumptions being made, whereas using Judy’s tool to just kind of ask the other person what they want, being a good listener, and and literally listening, instead of giving them my opinion, telling them what I think they should do. I found that some people just want to be heard out and once they’re heard, you feel the relief on the other end by the other person, and no drama has happened.

Owner: I always think of this one woman that worked for me. One of the big problems we had was the gossip. The gossip was terrible, and I can still hear her say, “I plead the Judy Ryan on this one,” she would not she would not engage in the gossip. I am not so much an automatic pilot. I think we’re all on automatic pilot, and this has put me much more in charge of myself. Mostly, I think I’ve learned to hear, not just listen but to hear what people are saying, and to pay attention to what I am hearing and feeling, and that has helped me tremendously.