Effective communication was improved in this IT Director’s department and between his team and other departments when issues needed to be resolved.
IT Director Jared: I think before LifeWorks you know there’s times when you have to have difficult conversations with your co-workers and I think before LifeWork Systems it was more difficult to have those conversations. I would stress about it and I didn’t know how to approach or bring things up and since I’ve had the tools and techniques that we’ve learned, it’s really enabled me to have not only a platform, but an effective way to communicate issues. So one of the reasons that LifeWorks was brought into our department was that there wasn’t healthiness – or our department wasn’t healthy in all of our relationships. So having LifeWorks has enabled me to to see where the relationship could be better. Just everybody gets lost in their own space right? And so giving me an opportunity to step back, look at it, and say, “What am I doing wrong? What am I doing right? How can I approach situations differently?” Learning more about the other person. It’s facilitated areas for us to sit down and actually forces us to have some conversations that just normally aren’t present in a workplace environment, to find out what ways that your peers or other employees want to be communicated with. So it was very helpful.