Lydia, Office Manager for CMIT Solutions answers a question about teamwork and how she knew the culture transformation was positively impacting their organization.
Lydia: “I remember remember the first time where I realized how well this was working. All of our owners happened to be out of town I think for some kind of convention. And it was sort of like, ‘All of the kids by themselves on their own’, but we you know we ended up functioning really well and you know everybody kind of took charge of themselves and we really didn’t need those grown-ups there you know holding our hands. We were able to you know really work well together and make sure that all of our clients were happy so… There really doesn’t with this kind of culture, you don’t necessarily need that authoritative figure because you’re creating a culture where everybody kind of wants; they want to do good.”