Kayla, a manager at Esse speaks about straightforwardness and the negative impacts of avoiding conflict.
Kayla: “So the most challenging part for me was letting go of my passive behavior. I am the type of person who just absolutely hates conflict. I do not want to hurt anyone’s feelings. I don’t want to rock the boat. I’ve learned that that really causes more damage than it does good and it’s more so damaging me as well as a relationship. So I have learned to be more open honest and upfront with people and really just express what I want, how I feel, and it it allows people to trust you more because you’re more authentic.”