Practical application of skills are only effective when provided in supportive implementation and sustainability model.
Manager Christen: What surprised me about this culture process was how it spoke to needs that I didn’t even know were there. How much we want to be inspired and heard. I all the time still today I go to sessions or I learn information and then get to practice and I think I’m at work doing this they are kind of paying me to do this and this is such amazing and life-changing information. I just feel grateful constantly about it. And what surprised me the most is that it was easy to implement. It’s one thing to say, “Oh we believe in being trustworthy and we believe in being excellent.” It’s another thing to get very specific ways to make things better. That surprised me because I’ve heard a lot of this stuff before but I wasn’t given the exact model or the exact steps to walk through it, and actually do the do the deal, walk the walk.